Case Studies
DR Implementation with PAS-K GSLB for Reliable Security and Financial Services
- Customer
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Security and finance company
- Challenges
- A domestic security and financial services provider offering DR (Disaster Recovery) BCP (Business Continuity Plan) services operates its own Internet Data Centers (IDCs) in Mokdong and Bundang. The company provides comprehensive services ranging from DR design and implementation for customer infrastructure to 24/7 monitoring.
By leveraging GSLB (Global Server Load Balancer) devices in the Mokdong and Bundang centers, the provider has commercialized GSLB-based services that can instantly redirect traffic to a DR center or its dedicated BCP center in the event of a customer data center failure or application service outage. The company receives delegated management of customer domains and offers these services in a hosting model.
- Solution
■ Replacement of aging GSLB appliances and establishment of a stable foundation for BCP services
■ Flexible load-balancing policies to optimize traffic and enhance operational efficiency
■ Real-time synchronization between centers for consistent DNS service delivery
To meet these needs, the provider sought a next-generation GSLB solution that would inherit key capabilities of the existing system while offering a more intuitive configuration interface and improved operational manageability.
As a BCP service provider managing numerous customer domains, the company considered consistent configuration management, real-time reporting, and rapid information access for troubleshooting essential.
PAS-K GSLB by PIOLINK offers a range of features designed to meet these operational requirements :
1. Korean-Language GUI : An intuitive, Korean-language interface that reduces configuration time and minimizes the learning curve for operators.
2. GSLB DNS Query/Response Logging : Real-time visibility into DNS traffic, significantly shortening troubleshooting time.
3. Scheduled System Health Checks & Traffic Reports : Automated monitoring and reporting to prevent potential failures and streamline customer reporting tasks.
4. Real-Time Automatic Configuration Sync : Any configuration change made at either the Mokdong or Bundang center is instantly recognized and applied to the other GSLB device. This eliminates configuration inconsistencies between centers and enhances both operational efficiency and service consistency.
- Benefits
- 1. Enhanced Customer Service Stability
With PAS-K GSLB, the provider can now redirect traffic in real time to its BCP center in the event of a customer data center outage. Various GSLB load-balancing methods enable efficient distribution of application traffic between customer data centers and the BCP center.
2. Improved Operational Efficiency & Service Quality
Real-time synchronization of configurations and service availability status ensures consistent DNS responses and optimal connection paths. The DNS query/response logs provide real-time traffic visibility, enabling rapid issue analysis during customer inquiries.
Additionally, the intuitive Korean-based GUI and automated reporting features greatly improve operational convenience. As a result, the provider has established a robust foundation for delivering stable 24/7 BCP services year-round, safeguarding customer business continuity against unforeseen disasters and threats.
